Front Desk Coordinator

San Pedro Sula, Cortes, Honduras

Full Time

Mid Level

Position Summary

We are seeking a dependable and organized Front Desk Coordinator to serve as the primary point of contact for incoming calls and general inquiries. This role is responsible for answering phones, routing calls to the appropriate internal departments, and supporting daily administrative and coordination tasks across the organization.

This is an entry-level administrative coordination role ideal for individuals who are comfortable communicating with customers, vendors, and internal teams while managing multiple requests in a structured and professional manner. No prior industry-specific experience is required, as all systems and workflows will be taught.

Primary Responsibilities

Answer and manage inbound phone calls during scheduled business hours
Route calls and requests to the appropriate department (Service, Billing, Accounting, Projects, Receiving, etc.)
Serve as a communication hub between clients, internal staff, and field personnel
Log messages, service requests, and follow-ups accurately
Assist with administrative tasks including data entry, email coordination, and scheduling support
Support internal operations and client-fulfillment workflows as assigned
Maintain professionalism and composure in a fast-paced service environment

Required Skills & Qualifications

Strong verbal communication skills and professional phone etiquette English and Spanish
Ability to work effectively in a team-oriented business environment
Basic proficiency with Microsoft tools (Outlook, Teams, Word, Excel)
Ability to learn new software systems quickly (training provided)
Strong organizational skills and attention to detail
Reliable, punctual, and focused during desk-based work

Preferred (Not Required)

Prior administrative, office support, or customer service experience
Experience handling inbound calls or front desk responsibilities
Familiarity with service-based or operations-driven businesses

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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