Referral Coordinator

San Pedro Sula, Cortés, La Ceiba, Atlántida, Honduras
Full Time
Mid Level

The Referral Coordinator is responsible for addressing referrals and scheduling appointments while ensuring that proper authorizations are requested, received, and recorded in the EHR. 

Essential Duties & Responsibilities:

  • Acquires, coordinates, and schedules referrals.
  • Routinely reviews physicians’ schedules for any additional add-on appointments needing referrals.
  • Acts as a representative to referring specialist offices, health plans, and patients.
  • Collaborate with all needed departments to confirm all referrals are facilitated.
  • Assists with coordination of activities related to insurance pre-certification/authorization.
  • Facilitates prior authorizations and ensures initial approval requirements are met.
  • Performs administrative duties including referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, program communication to potential candidates and communication with referral sources.


Knowledge, Skills, & Proficiencies

  • Excellent communications and time management skills
  • Ability to function well in a fast-paced environment; performs additional duties as assigned by executives
  • Organize complex calendars and schedules, resolving ant scheduling issues
  • Ability to adapt easily to changing conditions and work responsibilities
  • Ability to complete assigned tasks under stressful conditions
  • Establishes and maintains an effective working environment
  • Excellent communication skills, both verbal and written
  • Excellent people skills while following corporate policies and procedures


Education & Experience

  • High school diploma/GED required.
  • Previous experience in an office/hospital setting processing and completing referrals.

Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.   

No Third Party Agencies or Submissions Will Be Accepted.   

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP   

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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