Executive Secretary

San Pedro Sula, Cortés, Honduras

Full Time

Mid Level

Job Title: Executive Secretary

Job Summary:
We are seeking a highly organized and proactive Executive Secretary to support daily administrative and operational functions. This role is central to managing communications, scheduling, lead coordination, and assisting with customer service and project logistics. The ideal candidate is detail-oriented, tech-savvy, and excels at multitasking in a fast-paced environment.

Responsibilities:

Manage incoming calls, voicemail, emails, and route communications appropriately
Enter and qualify leads, schedule and confirm appointments, and maintain consistent follow-up with leads and customers
Prepare and submit customer forms, order roof measurements, and cancel or reschedule inspections as needed
Support billing, collections, financing prequalification, and maintain accurate CRM records
Coordinate material deliveries, open job accounts with suppliers, and manage job schedules and deadlines
Request and submit vendor forms (such as COIs), and ensure compliance with licensing and city/municipality requirements
Maintain the company calendar and assist with internal scheduling

Qualifications:

1+ years of experience in administrative support, customer service, or project coordination
Strong communication, organizational, and multitasking skills
Proficiency with CRM software, email, and Microsoft Office
Experience with Roofer is a huge plus
Ability to work independently and manage time effectively
Bilingual in English and Spanish is required

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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This is an On-Site position. Are you able to work in our office at Edificio Nuevos Horizontes, San Pedro Sula?*

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Do you have at least one year of experience in administrative support, customer service, or project coordination?*

Are you comfortable working in a fast-paced environment and handling multiple tasks simultaneously?*

Are you proficient in using CRM software and Microsoft Office tools (e.g., Outlook, Excel, Word)?*

Can you describe a time when you successfully managed multiple tasks or projects at once? How did you stay organized and meet deadlines?*

What experience do you have with scheduling appointments and managing communications (calls, emails, etc.) in a fast-paced environment?*

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