Medical Scheduling Specialist

San Pedro Sula, Cortés, Honduras

Full Time

Mid Level

ROLE:
The Medical Scheduling Specialist position requires excellent communications skills, strong organizational skills, and a customer service focus. The ideal candidate will be a team player and multi-tasker, with a friendly personality, professional appearance, and a desire to create an exceptional experience for our patients.

Responsibilities and tasks consist of, but are not limited to the following:

Answer phone calls, and use of proper phone etiquette.
Schedule new patient appointments.
Confirm patient appointments.
Oversee patient appointment waitlist.
Perform other duties as assigned, such as patient check-in and check-out, collecting co[1]payments, data entry, etc.
Observe confidentiality and safeguards on all patient-related information and medical facility operational data.
Ensure that all HIPAA/OSHA standards are in compliance.
Must develop constructive and cooperative working relationships with others.

MIMIMUM QUALIFICATIONS:

Must have High school diploma or GED.
Prior experience in a medical office setting.
Must be computer proficient, prior experience with EHR software a plus.
Excellent phone etiquette with a clear speaking voice.
Excellent work ethic with a professional, positive, and caring attitude.
Bilingual (English & Spanish) a must.

EXPERIENCE:

1-2 years of medical office experience scheduling appointments
1-2 years’ experience handling a high call volume

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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Have you previously worked in a role where you were responsible for scheduling and coordinating appointments?*

Have you worked in a setting where you had to manage client information or maintain spreadsheets for tracking tasks?*

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This is an On-Site position. Are you able to work in our office at Edificio Nuevos Horizontes, San Pedro Sula?*

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