Administrative Assistant

San Pedro Sula, Cortes, Honduras

Full Time

Experienced

*When you submit your resume, please make sure it is uploaded in English.

Position Overview
We are seeking a proactive and detail-oriented Administrative Assistant to support daily operations and provide outstanding client service. The ideal candidate will serve as the first point of contact for clients, handle administrative and scheduling tasks, and ensure smooth coordination between clients and our medical professionals.

Key Responsibilities

Serve as the primary point of contact for client inquiries via phone, text, email, and social media messages.
Manage appointment scheduling, confirmations, and calendar updates for providers.
Handle administrative tasks such as data entry, record keeping, and client file management.
Follow up with clients after appointments to ensure satisfaction and gather feedback.
Assist with billing, payments, and invoicing as needed.
Coordinate communication between clients and team members to ensure timely responses and seamless service.
Maintain confidentiality of all clients and company information in compliance with HIPAA and company policies.
Support marketing and client engagement initiatives, including email reminders, event coordination, and client retention efforts.
Perform other administrative duties as assigned to support business operations.

Qualifications

Minimum 2 years of experience as an administrative assistant, receptionist, or customer service representative (preferably in healthcare, aesthetics, or wellness).
Excellent verbal and written communication skills in English; bilingual (English/Spanish) is a plus.
Strong organizational and multitasking abilities with attention to detail.
Proficiency with scheduling tools (e.g., Google Calendar, Acuity, Vagaro, or similar).
Comfortable using CRM systems, spreadsheets, and office software (Google Workspace or Microsoft Office).
Professional phone etiquette and a friendly, polished demeanor.
Reliable internet connection and a quiet, professional remote workspace.

Key Attributes

Personable, patient, and client-focused
Highly organized with strong follow-through
Proactive problem solver with excellent time management
Dependable, trustworthy, and professional in all communications

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This is an On-Site position. Are you able to work in our office at Edificio Nuevos Horizontes, SPS?*

Please rate your English level:*

Do you have at least 2 years of experience as an administrative assistant, receptionist, or customer service representative?*

Are you proficient with digital scheduling tools such as Google Calendar, Acuity, Vagaro, or similar platforms?*

Describe your experience handling client inquiries through phone, email, text, or social media. How do you prioritize and respond to multiple requests efficiently?*

Tell us about a time you managed appointment scheduling for one or more providers. How did you ensure accuracy and avoid conflicts?*

Share an example of how you followed up with clients after an appointment to ensure satisfaction or resolve concerns.*

What is your monthly salary expectation? (In Lempiras)*

Human Check*

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