Implementation Specialist

JOB DESCRIPTION

Summary/Objective

The Implementation Specialist is responsible for supporting New Client Implementation and the New Hire Employee onboarding experience by entering data into the system, performing basic system set-up for online enrollment activity, providing wage card fulfillment and administration, and PTO plan set-up/reporting. Ensures that a positive, high quality customer focused image is established and maintained.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Process all new employee paperwork, including data entry into HRIS system.
• Ensure all new employee documents are complete and accurate.
• Ensure all Form I-9's are complete and accurate.
• Maintain personnel data in computerized database and physical personnel files in accordance with established procedures. This may require scanning and attaching physical employee data files.
• Set-up New Client deduction codes.
• Enter all New Client payroll deductions including but not limited to child support, garnishments, miscellaneous deductions, and client-benefit plan deduction amounts.
• Manage new wage card requests and fulfillment; facilitate process with New Client.
• On an ongoing basis, enter employee data changes including changes to W4, pay rate, or employee status.
• Process all Verification of Employment (VOE) requests.
• Maintain PTO Plan set-up and changes.
• Under the direction of the Implementation Manager, assist with the transition of the New Client, post-sale.
• Perform basic client system set up for online onboarding/benefits enrollment,
• Assist client and employees through the online enrollment process, if needed.
• Provide support and training to clients and employees regarding system.
• Resolve client manager and employee user security inquiries in Worklio web portal.
• Confirm policy and work with New Client to set up PTO plan and reporting.
• Maintain confidentiality of all client and employee information.
• Ensure compliance with all federal, state and local employment laws.

Competencies

• Familiar with HR/payroll functions; able to acquire new system skills quickly
• Working knowledge of MS Office suite
• Ability to work well under pressure and prioritize tasks to meet deadlines
• Excellent verbal and written communication skills
• Must be extremely detail oriented
• Excellent data entry skills with high accuracy and attention to detail
• Bilingual required (English and Spanish) 

Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.   

No Third Party Agencies or Submissions Will Be Accepted.   

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP   

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.